PharmaInfoPool is an interactive voice response (IVR) product used to access drug related information, sales & marketing data from various applications using voice, fax or email responses. PharmaInfoPool can be easily integrated with various SCM systems with automatic access of various faxed documents, IVR based inquiry fulfillment and publishing. All requests for product information are automatically scanned into the system and an automatic email is generated to various Product Managers to appropriate action. PharmaInfoPool has a web based secure fax browsing and secure server authentication including audit trail reporting to FDA.