Pharma > eIVRAutomate

eIVRAutomate is a unique software solution that allows users to request for and receive product information through various modes like IVRS, Fax and E-mail.

Pharmaceutical companies use eIVRAutomate mainly for automation of product information distribution. The solution accepts enquiries for product information and responds with the available details. It is empowered to automatically scan the requests and generate e-mails and send a fax to the user with required product details.

Features

• eIVRAutomate can be integrated with various SCM Systems and for compilation of sales and marketing data.
• Provision for monitoring outgoing broadcast fax application, web-based secured fax browsing and web-based product document publishing, enquiry fulfillment status report and audit trail report for FDA.