Traffic Agency Management System (TAMS)

Traffic Agency Management System automates and streamlines the internal support sections of the traffic engineering division. It reduces paper trails and replaces manual processes with electronic transactions both internally as well as externally.

TAMS increases internal efficiencies in terms of direct cost and time and provides a platform for better customer service support.

The application provides an effective way for traffic engineering departments to manage all data and requests related to Traffic Studies, Planning & Design, Intelligent Transportation Systems (ITS), Signs & Pavement markings, Signal Construction & Maintenance, School Program, and Special Project groups.

Traffic Agency Management System is a robust set of modular components that provides a common platform for sharing information across the engineering department as well as other government agencies.

Electronically file issues and problems reported by external parties, consultants, citizens, etc. Produce Job Requests resulting from issues and problems reported Escalate Issues/Problems and Request Work Orders Electronic Tracking, Escalation and Execution of Events Approve, Schedule, Assign, Track, Coordinate, Prioritize, Follow-up Actions & Events Essentials for: Service Requests, Trouble Reports, Inspections, and Work Orders Capture & Catalogue Information Re-use intersection Location Identification Information (provided by third parties, External Sources) Facilitate coordination amongst Work Order Participants Core business data integrated with the other internal sub divisions All data stored in a central repository for generating management reports at group as well as the complete division level